FAQs
Get answers to your questions about our products and services.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS.
What materials are used in your jewelry?
Our jewelry is made from 18K gold-plated stainless steel, ensuring durability and shine.
Is your jewelry hypoallergenic?
Yes! Our pieces are nickel-free & lead-free, making them safe for sensitive skin.
Will the gold plating fade over time?
Our tarnish-resistant coating ensures long-lasting shine with proper care.
Can I wear the jewelry in water?
Yes, our jewelry is water-resistant, but avoiding prolonged exposure to water will extend its lifespan.
What payment methods do you accept?
We accept credit/debit cards, UPI, net banking, and wallets for secure payments.
How do I initiate a return or exchange?
Contact our support team at yellowstone.emirates@gmail.com with your order details, and we’ll guide you through the process.
Do you offer refunds or store credits?
Refunds are available for eligible returns; otherwise, we provide store credit.
What should I do if I receive a damaged item?
Contact us at yellowstone.emirates@gmail.com immediately with pictures, and we’ll arrange a replacement.
How can I contact customer support?
Reach out to us via email at yellowstone.emirates@gmail.com